Frequently Asked Questions
Yes. We offer FREE Shipping on all orders above ₹2499 across India.
Absolutely. We deliver to customers across India through trusted courier partners.
Yes. Every bag in our store is a carefully handpicked collection selected for its style, quality, functionality, and value.
Yes. We offer premium Indian handbags as well as high-quality international bags, giving customers access to a wider range of fashionable styles.
We recommend paying via UPI. It is fast, secure, has no extra charges, and refunds are processed smoothly if any issue arises with your order.
No. We maintain complete pricing transparency. There are zero convenience charges and zero hidden fees. The prepaid checkout amount is exactly what you pay.
Yes. Our payment gateway is authorized by the Reserve Bank of India (RBI), uses bank-grade encryption, and follows the highest level of PCI-DSS compliance standards
No. Your card information is never stored, ensuring maximum security and privacy during every transaction.
Most orders are delivered within 3 to 6 business days depending on your location. Once your order is shipped, tracking details will be shared so you can monitor its progress.
Couple Tote offers handpicked collections, premium quality bags, secure payments, transparent pricing, nationwide delivery, detailed product information, and dedicated customer support, all in one place.
Our couple tote customer care team is always happy to assist you with product inquiries, order updates, shipping questions, or after-sales support. You can reach us anytime at support@coupletote.com and we’ll get back to you as soon as possible.
To keep your bag looking its best, gently wipe it with a soft, dry cloth to remove dust and dirt. When not in use, store it in a protective dust bag in a clean, cool, and dry place. Proper care helps maintain the bag’s appearance and extends its lifespan.